TESTIMONIALS - DEAFMETAL® JEWELRY
“Being hard of hearing and the use of a hearing aid are wonderful personal beauty spots, just like scars and moles, for example, which make us individual. I love these differences. They should never be covered, but by emphasizing them, you become you and at the same time this message empowers others to be just and only themselves. You can't just change the world and its ideals of beauty, but you can change the way you think about them. That's the only way change begins. First in yourself, and then in the world.” -Jenni Ahtiainen (Creator & Designer of DEAFMETAL®)
Edited on the 4th of November 2025
"Olen rummutellut Deafmetal viestiä eteenpäin työkavereille, ystäville ja viimeksi viikko sitten sukulaisillekin kun näin serkkujani pitkästä aikaa. Kaikki ovat olleet todella kiinnostuneita tuotteistasi. Saan lähes joka päivä hienoja ja ylistäviä kommentteja tuunaamistasi korvakoruista. Ne ovat ihan ihania. Hauskinta kommenteissa on etteivät kaikki olleet tajunneet aikaisemmin minun käyttävän kuulokojeita ennen noita koruja vaikka olin kertonut olevani kuulovammainen. Nyt korujen ansiosta esim. työkaverit muistavat huomioida kuuloasiat paremmin korujen ansiosta. Oikein mukavaa syksyä!" - Jaana-Liisa
"From all the way in a little Northern town in Michigan, this woman who has felt so isolated by her hearing loss somedays, feels so very much heard. Your generosity of what you have shared with our hearing loss community has opened conversations and produced smiles and touched hearts and blown minds. Keep creating and your masterpieces shall always adorn my ear. I am so looking forward to more..." - Stacey
"Hi, Thank you very much for getting back to me! I received the earrings I think a day or two after dispatch which was brilliant. ( I’m in the UK) I have taken what was written on the the coaster to heart and got myself a small jewellery kit and going to try and adjust the ones that I have from you. I’m completely happy with what I got and I’m hoping I can change them to be multifunctional even more … by making them an earring I can use in my piercing or just coming off the hearing aid .. if this make sense? I feel so daft for worrying now in my previous email, as I can wear them easily the way you have made them, I have behind the ear aids made by Oticon. I have a few holsters now through your variety pack of them which is great from swopping and changing between styles. I look forward to spending more on your lovely jewellery pieces. Thank you once again for getting back to me." -Mary
"You have made pieces that make me feel like me, make me feel alive and give me a stunning conversation starter that allows me to share my hearing loss journey. Blessings to you and please never stop creating these pieces as they are beyond incredible. I will be taking all of your website information into my next Audiology appointment to share the beautiful and magnificent HA jewelry with others." - Stacey
“The Deafmetal cuffs have changed the way I feel about my HAs and about myself. Instead of being self-conscious that someone will discover I wear aids, I now look forward to wearing my bling and actually hope people will ask me about them! I've never worn an ear cuff before and was stunned at what an edgy look it gives to this aging face. I put it on and think, "Yeah, bitches!" My wife likes them and says they make me look younger.
I actually look forward to putting on my HAs now — I no longer think of them as an embarrassment or evidence of being defective or disabled. I find myself eager to talk with others about how I discovered my hearing loss and encourage them to have their hearing tested too. I find myself advocating for proactive hearing tests and acceptance of HAs as needed, because I'm just now learning that my decades of untreated hearing loss have actually caused further neurological damage. I am motivated to share my story so that others will be aware — and now I can also share the resources that Deafmetal offers to remove any sense of stigma to getting help.” - Ruth
“I haven't had my hearing aids for too long (had been burying my head in the sand a bit for a while), and one of my main concerns had been the fact that I wear glasses, and now hearing aids too, and that I would start to look like a sporting trophy. Finding DEAFMETAL and their beautiful creations has helped to help me feel happier about my having to wear hearing aids… I love it so so much. Thank you to Jenni for making me feel proud of my hearing aids.” - Daniel
“They say jewelry is just decoration – but you, dear Jenni, helped me not only to hear, but to be seen. Without your jewelry, I would never have had the courage or confidence to wear my cochlear implant so openly and with such pride. The fact that I can shine with it today is entirely thanks to you and your brilliant idea – and for that, I want to thank you from the bottom of my heart." - Aileen
"I want to share something with you guys. This is a bit long and not necessary to the business so you can skip it (I won’t know you did). When I first tried hearing aids like 20 years ago, the conversation was always “these are almost unseeable! These are almost unnoticeable!”. Well, in my case I need the BTE ones (behind the ear) as I’m that deaf. And my take when I was a kid was “I don’t care if they’re ’almost unnoticeable’, but I’d like to choose a cool color”. And at the time there was no cool colors. You get black or “skin” and you’ll like it. I got these new ones like 2 years ago. 10 thousand euros. And I saw they had a red version in their pamphlet. I was like “oh you got red ones!! Is for me?”. And they said “sorry no, we only have black and skin color”. It’s crazy to me how far the tech has evolved and they’re still going with the “almost unnoticeable!!” angle. Just make them cool! They are cool gadgets! Which is why I was so happy when I found your brand. You made something I didn’t even think about, but most importantly, you made it cool. Thank you for your work. Much love." -Filipe Silva
"Kiitos kiitos kiitos! I put off getting hearing aids for a long time because I was ashamed to be needing them “so young”. Until the audiologist offhandedly told me about Deafmetal after meeting Jenni at a trade show. An excuse to need more jewelry? Oh the company is Finnish? (super proud daughter of a Finn, here) Okay I’ll give these hearing aids a try—and get my first safety ring. Four additional pieces and 2 years with aids later… Life game changer. All because of Deafmetal." - Amber
"Just arrived in the post today and after 10 minutes of wearing it, I just ordered 2 more different designs! Thank you for creating pieces that make us not ashamed to wear a hearing aid ...but Instead to embrace it!!!! Honestly it's given me so much confidence. I can't wait for the next order to arrive eeeeek!" - Rachel
"Perfect design! Ultra light, no allergies, easy, no worrying anymore..." - Michelle
"I didn't even know these beautiful accessories existed to decorate our hearing aids! I've always avoided wearing earrings, hiding my hearing devices behind my hair, but today I'm finally excited to explore these amazing designs. It's a beautiful reminder that our ears are just as beautiful as any other part of us, and they deserve to shine too." - Nina
“Very happy with the glimmering and the sparkle, it gives me so much joy, I actually look forward to wearing my device and choosing the jewelry to match my mood for the day.” - Sanne
“What can I say but thank you, the service and communication has been fantastic, I am so glad I took your advice and i now wear the cuff and chain along with the loop. Would highly recommend.” - Danny
“Beautiful jewelry. I love wearing these on my hearing aid and adore the matching set. I get so many compliments about them.” - Katie
“Ordering a second piece so you have a pair, is a great option in my opinion, and it’s available with most jewelry on this site, and I simply love that. But this one is perfect as a single, statement piece for me❤️”
“I love the pieces that Deafmetal has in the collection, which are only attached to the hearing aid, and meant to "dangle" from it. Sometimes I just wanna wear simple studs or small hoops as earrings, but I'd still like to let my BTE stand out. This is the perfect way to do that.”
“I just tested the hearing aid jewelry yesterday evening. Thank you so much for this wonderfull invention ! It's exactly what I was looking for for many months ago... Finally, safe and aesthetic accessories ! I hope yours jewelries will conquer the world of audiology, especially in France, a country where hearing loss is still often taboo.”
“Absolutely love my "wings"! Afew comments about my deafness impacted more than they should have in the last few years, and the DeafMetals have turned that around for me, made me suddenly feel confident, positive and unapologetic about my hearing aids. I'm saving for more!”
“My Audiologist just told me about your company and holy sh*t take my money babyyy.” - Julia
"Beautiful, fine rings keep my hearing aids in place during circus training." - Carine
“When I imagine myself wearing your designs, it makes me feel brave. That's the first time I've felt that way about wearing hearing aids.” - Stephanie
“With Deafmetal it felt easier to accept my shortcomings. I'm in love with the idea, the vision and the designs. To me, it's a symbol of unyielding passion, grit and resilience. It's a story about my life that I can proudly wear.” - Zoltan
“Today I received my first Deafmetals and I wear them with a lot of pride. I want to thank you for your great invention. You teach the world that hearing aids and cochlear implants do not mean a flaw, but are simply aids for a more carefree life... just like glasses. I hope that your Deafmetals will become better known and continue to conquer the world. Thank you.” - Tanja
“Omg how awesome!!! I'm so stoked and I feel so special… thank you so much!” - Cara
"Thank you for creating such an important business and bringing joy to people who may struggle with these things. It can be life changing." - Rebecca
“Hi! I just want to say how I love the jewelry I purchased from your website. While waiting to receive my hearing aids I did some online research about anything to help conceal it. I never knew about hearing aid jewelries or accessories until I found out about Deafmetal. I saw and read about some inspirational people and I realized that wearing hearing aids is something I should not be ashamed of! I am a nurse caring for children with mental health issues and it is important for me to be that "listening ear" and make them feel that they have a supportive and caring environment. Thank you for inspiring me to rock that Deafmetal!” - Dazelle
“When I was told a few years agoI really would benefit from hearing aids, I was appalled. Fast forward: My life of rock and roll has to be acknowledged and responded to. What has softened the blow hugely is finding @deafmetalcommunity and the hearing aid jewellery created by Jenni. Such an inspired idea, and I’m actually excited! Planning more!” - Alison
“Hi! I just want to say thank you for the products! Really impressed from a functional and aesthetic perspective, especially as an eighteen year old!” - Emily
“Thank you for making something that makes those of different beauties FEEL like a superhero.” - Alyssa
“I recently purchased my first Deafmetals and am very excited to incorporate fashion into my hearing aids! As an Egyptian HA wearer I was thrilled to find your ankh earrings and didn't think twice before clicking the purchase button. Thanks for your great work!” - Dalia
“When I came across your work by chance, I was thrilled and touched. Not to hide our hearing aids, this is how it should be. Your jewelry not only makes us feel more beautiful, confident and secure (which jewelry should always do)... your jewelry makes us proud and it is a shiny, shimmering, glittering middle finger to anachronistic ways of seeing. So I am very happy to wear it! Thank you very much and keep up the good fight!” - Coco
“I just received my Deafmetal jewelry and I seriously love it! You definitely made me more confident wearing my new CI and that it’s secure and I don’t have to hide my disability.” - Kim
“Absolutely love it! Best accessory ever!” - Naomi
“The Deafmetal gang have been a particular source of inspiration. It's wonderful to see so many embracing their own hearing loss and finding creative ways to express themselves. I'm always worried that people might judge me or assume I'm less capable because of my hearing, but that's all fading away thanks to you.” - Rebecca
“I am very proud of being a part of the amazing Deafmetal Community!” -Anne
“Absolutely ADORE my Lonely Feathers. I’m wondering about my second order already. Easy to get ‘hooked.’” - Rose
“Wooow this is so cool!” - Veerle
“Thank you for teaching me how to embrace an imperfection I have always tried to hide. Perhaps if I showcase my hearing aids, I will start viewing them not as something to be ashamed of, but something to be proud of. They allow me to live my life according to my terms, so they deserve beautiful jewelry to embrace something that is definitely not ugly. Imperfection is a beautiful thing.” - Katie
“When I lost my hearing I really struggled with running and doing mountain bike like I had before because my aids didn't fit & would fall off all the time, and I didn't feel safe not wearing them to exercise. Being able to put a safety chain or rings on them has actually really helped me adapt to my "new normal" and still enjoy the stuff I used to do.” - Chellsee
“I love allll of the jewelry! It’s been amazing showing it off to others and helping me come to terms after all these years with HA’s.” - Emily
“Awesome, thank you so much! My daughter is obsessed! Thank you for making a product like this, it’s truly helped her feel comfortable wearing her 'ears'.”
“Fabulous support absolutely recommend - and such a wonderful idea for positive messaging (instead of being secretive about deafness).” - Tash
“Absolutely love it! I couldn’t be happier!” - Emily
“Being a bald woman due to alopecia universalis I like to find new and unique ways to decorate my head and put things on my head other than a wig. I have never been one to hide my differences and this includes my hearing aid and cochlear implant. I ran across Deafmetal and I now have 3 different pieces, I can’t pick my favorite as each can go with particular moods. I have received multiple compliments just in the first week. The Holster Deafmetal has created for their jewelry to connect to hearing devices is very innovative. I love that you can either get a very colorful holster, or, in my case, a clear holster. Thank you for creating something fun and edgy that this bald woman can show off!” -Amy
“Super obsessed with this hearing aid jewelry from Deafmetal! It’s actually beautiful and high quality and NOT cheesy or hokey. So ingenious! I have custom earmolds so I don’t worry about retention but this would be perfect for anyone worried about their hearing aids falling off their ears! I’m just wearing it for the unique fashion.” - Shannon
“This year’s prom was extra special not only because of my awesome friends and dress of my dreams, but because I got to feel like a princess with my Deafmetal piece!” - Maggie
“I get so many compliments on my cuff, and when I explain it is for my hearing aid people freak out. It is so perfect, and has saved me from a few near misses (kept my HA from falling into a puddle, the sink, you name it).” - K
“I can not say enough good things about this product and the sellers. I now have 3 “rings”. They do not only serve a purpose, which is the primary reason for purchasing, but they are beautiful. I am amazed at the quality. This is the ONLY product like this out there. 5 stars across the board. I asked for extra brochures to give my audiologist so that others can also have the chance to order these gems.” - Tricia
“So far so good! My son is 7. He is hearing impaired, non-verbal and quadriplegic. The CI has been his link to the world. We have been scouring the planet to find something that can help him retain his CI better.” - Chloe
“Absolutely stunning and a much nicer way to keep my hearing aids in place.” -Barbara
“My son loves how this looks and it makes his hearing aid much more secure.” - C
“Absolutely amazing! I ride horses and can’t wear my hearing aid due to fear of it falling. With the holster I can secure it to my ear and ride!! I can even canter through a whole course of jumps without it moving. Thank you for giving me my life back.” - Meaghan
“I can’t stop RAVING about this retention ring! I can wear hearing aids to do yoga now and it stays put. Life changing and looks super cute!” - Jessie
“I tried these out when I went to an event last night - not only did my hearing aids stay firmly in place, but I got some compliments on my “ear cuffs” - no one even seemed to notice that I was wearing hearing aids! I will definitely buy more...” - Kathleen
“Totally fixed my problem! My cochlear processor doesn’t budge! Thank you for coming up with something like this. This was a much better and more stylish option than what my audiologist had! Thank you!” - Lourdes
“So I just received my double silver safety ring and holster for my Advanced Bionics CI and it’s amazing! So much nicer than all the grips that the company provided and are so cumbersome and awkward to use! And this looks like something one wants to wear not has to wear. Thank you for creating this beautiful piece of jewelry.”
“FYI I have had to wear a head band since day 1 because of slow healing to hold my CI on and keep the pressure off my ear. But having to wear a headband all the time is so restricting to any type of hair style! I tried wig tape too but it was too close to the incision area still. I even had to wait 8 weeks before activation so being able to use this safety ring really is wonderful! My friends are also saying “you look so hip!!” oh my, not bad for a 66 year old!”
“This is an absolutely wonderful piece of functional jewelry. I couldn’t be happier. Already had an instance of getting out of my car where the magnet of my implant took hold of the door frame –had I not been wearing my Deafmetal for cochlear, my processor would have been dangling from the door frame of my car or worse - on the concrete.”
“Absolutely the best product for those of us who are HOH and/or deaf/cochlear implant. Would highly recommend this for anyone else who wears hearing aid and ESPECIALLY cochlear implant processors.”
“I have tourettes syndrome, it makes me shake my head all kinds of funky ways. Before I found this product it was impossible for me to keep my BTE aids in place, they would flip off in minutes..but with my holsters and my simple silver bands I can stand upside down shake my head and my aids do not move at all :) they’re a lifesaver for my lifeline.” - Rachel
“Hi, there. I am just writing to say THANK YOU. I am a 43-year-old female in Ontario, Canada. I have genetic, cookie-bite hearing loss and have worn hearing aids for the past year. I had no idea before I had my hearing tested that hearing loss was a possibility at my age, at least that's not a consequence of environmental acoustic damage. I happily ordered a bright pink pair of hearing aids, however with the mask mandate we still have here, I've almost lost my devices so many times (and did lose one once in a nearby city, but luckily a kind citizen found it and I was able to get it back). At $7K a pair, I really don't want to lose them, so I started wearing them less and less frequently when I went out of the house. This was why I was almost in tears when I first visited your site. Hearing loss happens to people of all ages. FINALLY something cool and super useful. THANK YOU for creating these products. THANK YOU for making it possible for me to actually wear my devices. THANK YOU for making it possible for people of all ages with hearing loss to embrace our situation.”
“This little hearing aid attachment for a cuff is a GAME CHANGER. I have little kids who like to rough house, and frequently have to have my head at a weird angle to see what I’m doing for work. Yesterday my hearing aids fell out of my ears at least 5 times. Today zero times. I love it I love it I love it. I will be sharing this with everyone I know, and probably some random strangers. Cannot recommend this product enough, what a brilliant innovation - thank you for quite literally making my life easier!”- Sarah
“Best invention ever for a hearing aid wearer. You’ve saved me thousands of dollars in lost hearing aids.” - Heather
“This is going to work on keeping my hearing aids from flying off my ears when I remove my glasses. I will be buying more of these tiny harnesses. They’re perfect!” - Arleen
“10/10 will buy again one of the best practical and cute hearing accessories I’ve found. As a young person who wears hearing aids I find a lot of the accessories are made for infants/toddlers or seniors and it’s hard to find my place in the market. This product fixed the tubing rubbing, my hearing aid flipping out, and general comfort and wearability. I will support them and promote them to whoever will listen.”- Sarah
“Fits perfectly. Easy to attach. Order even came with a helpful QR code with a video explaining how to attach.” - Heather
“Very pleased with these. They’re the first product I’ve found that hold my hearing aids in place reliably. They’re simple, subtle and look great! I bought the double cuff (with holster) but I’m going to get other styles so I can change the look.” -Shelley
“Perfect, much better than the cords hanging around my neck to make sure I don’t lose my hearing aids. Perfect!” - Barbara
“So much fantastic-ness. Thank you for making a great product.” - Kelly
“Deafmetal and the ability to wear hearing aids in style motivated me to start the hearing aid trial. Without Jenni's story, I would have waited another year to see if my hearing would get worse. The jewelry makes it easy to talk about hearing loss. I notice that I can inspire people to have their hearing tested or to try out hearing aids.”
“I've been using Deafmetals for almost one year now and can't imagine being without them. When I found out three years ago that I had hearing loss I decided not to try to hide it as it's now part of who I am. Deafmetals have helped me to be so much more confident in 'owning' my hearing loss and I wear every day them with pride. Thank you.”
"The day my earrings arrived, I couldn’t wait to wear them—designed not just to complement my hearing devices, but to celebrate them.
I don’t think I’ve ever felt so confident showing them off. Thank you endlessly for helping me turn function into fashion, and visibility into pride."
“When I became aware that I needed hearing aids, I was in shock. Me? I need hearing aids? After some research I found Deafmetal, a way to enhance my experience with hearing aids. I decided then that I would only purchase behind the ear hearing aids so I could ‘bedazzle’ them with cuffs, chains and earrings. As a result, I look forward to wearing my aids every day. I have received countless compliments. So much interest in my ‘so interesting’ earrings.”
“I’ve saved so much money. When I didn’t have Deafmetal one of my HA’s fell out and my dog gnawed on the aid. That was an expensive HA replacement.”
“I tell everyone I come in contact with, of a certain age, to get HA’s if they need them, but personalize them. It’s a win-win. Thank you for your invention.”
“Being able to style hearing aids is exactly what is needed to get them out of the “taboo”corner. Instead of hiding and neutralising them, we should be embracing them. So keep up the good work, Jenni!!”
“I think Deafmetal is a groundbreaking invention and I love it!”
“It is such a great company, thank you so much, I appreciate the amazing business that is doing so much for the d/Deaf community that needed this jewellery a long time ago!”
“I needed a hearing aid my whole life but only recently got one at the age of 33. I immediately wondered if there was something out there to bedazzle it and was so excited to find Deafmetal! I am very active outdoors and am positive I would have lost my hearing aid many times over if it wasn't for the safety cuff. I love showing people my hearing aid when they complement the cuff!”
“I think your concept is simply brilliant and your brand name is spot on!”
“I was very insecure about my hearing loss due to an acoustic neuroma until I discovered your products. Now I wear the jewelry every day and I feel more confident and stylish, and I even like to show off my hearing aid now. This product has definitely made me feel a little less scared and sad about my diagnosis.”
“I still feel like there is alot of stigma around hearing aids and they are seen as "medical equipment" if that makes sense. So having jewellery to out on them and in my style aswell helps to show it is just part of me and normal and actually pretty cool! I'm really happy that Deafmetal exists to help with this!”
“The jewelry makes my devices “it pieces“, styled to my personal liking for daily use or special occasions. And it makes me feel even more comfortable but also excited to wear them.”
“This is the greatest company ever. I am so happy that I found you and am proud to use your products. I have in the canal hearing aids so I mostly use them for my Air Pods. But I love!!”
“Deafmetal really helped change my perception of hearing devices so that I fully get the benefit of being able to hear more clearly without worrying what other people think.”
“As someone who use hearing aids and soon will do the CI implant surgery one of the things that really made me finally go for it after 2 years of medical suggestions was the fact that I can "make the implants more beautiful" with my Deafmetals."
“Being able to embellish my hearing aids has made me feel much more confident in wearing them, as there is still stigma about hearing loss. I also feel much safer wearing the safety chains, as I worry about them falling off.”
“I was so hesitant to start wearing hearing aids because of the stigma. I got them in my early 50s, but honestly have needed them for close to 10 years at least. It made me feel old. I knew I had no choice when I became a nurse 2 years ago though, because it was imperative I be able to communicate effectively. I came across Deafmetal by chance and I ordered my first safety rings the same week I ordered my hearing aids. I love them! I get compliments on them all of the time and they have made me feel more comfortable wearing a hearing device. And they keep my HAs in place when I’m wearing a face mask at work. They have absolutely made a huge difference!”
"I love my Deafmetal jewellery and wish I had discovered them years ago! I have no choice but to wear my aid and my cochlear implant but I do feel more positive and confident wearing them when I have my Deafmetals attached – it’s more of a statement now. I have received so many positive comments and compliments and it sparks a conversation about hearing loss. So thank you!”
“I love you!!!"
“As a mid-aged person with deafness coming to me earlier than some but later than others, using hearing devices has been a steep learning curve and adjustment but one that has been made easier by the concept of personalising my aids. It gave me the confidence needed to accept my hearing loss and take the steps needed to support my communication requirements so for that I’m eternally grateful.”
“I always felt insecure with my hearing aids but i feel far more confident when they sit on my ears with jewellery, it also takes away the fear of losing them which was huge for me. Being able to swap out accessories to match my style that day is such a small thing but has a huge impact.”
“I’m so so grateful to have found your website! I have my BAHA for 2 years now and it was only recently that I found out that jewelry for hearing aids exist. I have never felt more seen!! You have gorgeous designs on your website and I’m looking forward to buying again.”
3.12.2020
Tämän verkkokaupan pääkieli on englanti. Jos sinulla on mitä tahansa kysyttävää suomeksi, autamme mielellämme sähköpostitse jenni.ahtiainen@deafmetal.store
Suomenkieliset toimitusehdot löydät selaamalla alas.
AIDesign Oy
Fredrikinkatu 58 C 45
00100 HELSINKI
FINLAND
Y-tunnus: 3110317-6
00 358 400 427 876
ideas@aidesigninnovations.com
Ordering custom made product by email?
You will get the instructions and details about delivery time, payment etc. by email.
You will receive a confirmation email after your purchase. If you have not received a confirmation email within 3 working days from your purchase, kindly contact us at ideas(at)aidesigninnovations.com. Kindly check that the order information is correct.
All the payments of DEAFMETAL® online store are managed by Paytrail Finland.
Paytrail is a secure payment method for you. We have a payment management license issued by the Finnish Financial Supervisory Authority. The service is maintained by Paytrail Finland Ltd (Business ID 2196606-6) and Paytrail Finland Oy is part of OP Group.
The Paytrail Payments Service passes your payment to the merchant. If you see Paytrail Finland Oy on your bank statement or credit card statement, we have provided your payment. The e-shop acts as a marketer for products and services and as a product supplier for the customer. The e-shop is responsible for the statutory and other obligations of the retailer. If you want to advertise or return your product, you should be in direct contact with the online store where the product was ordered.
Bank Payments
You have the payment buttons for all Finnish banks. You can pay with the payment buttons of Aktia, Danske Bank, Handelsbank, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki and Ålandsbanken.
As a payee for your account, Paytrail Finland Oy will display your payment to your online merchant. From the online store you are directed directly to your bank to make payment safely.
Paytrail Finland also offers the option to pay via the bank transfer form.
Credit card payments
You can pay online with Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard. Verified by Visa and MasterCard SecureCode authentication services are used online. Paytrail appears as a payee with a card payment and passes the payment card payment paid by the customer directly to the merchant. Card payments are secured by a secure payment form, and payment card information is not stored in e-commerce systems.
Mobile Payment
Mobile Payments Pivo, MobilePay, and Masterpass are service-based services that can pay for online purchases as a bank account or as a card payment by accepting a payment in that application. In addition, you will be able to complete the Transfer Fees so that the payment can be accepted in any application that supports the Migration.
MobilePay Terms of payment are available on MobilePay's website: mobilepay.fi/fi-fi/Pages/faq.aspx
Overseas ASENDIA 5-21 days (with tracking code) SUGGESTED!
7,30 € / $8
Order directly to your mailbox or to the nearest pick-up point. Estimated delivery time is 5-21 work days. Orders are shipped every Tuesday.
Post Finland 2-5 days (no tracking)
3,90 €
Order will be delivered to your home address within 2-5 working days.
Post Europe, EU & UK 5-8 days (no tracking)
4,90 €
Post to your home or nearest pick up point. Order will be delivered in 3-7 working days. UK customers please note Brexit causes delays.
Post Europe, EU & UK 3-7 days (with tracking code)
16,90 €
Post to your home or nearest pick up point. Order will be delivered in 3-7 working days. UK customers please note Brexit causes delays.
Overseas 4-8 days EUROPE / USA / CANADA / ICELAND (with tracking code)
25,00 €
UPS Express Delivery in 4-8 working days with a tracking code. This delivery method is regionally indicative and also includes other areas than those mentioned here.
USA Customers Please Note: From 29 Aug, new tariffs come into force on any goods shipped into the US. When your package reaches your borders, a 15% tariff fee will be applied by US customs, along with a handling fee of 14 Euro (around $16) charged by the couriers. You will be invoiced to pay over these fees by those parties in order to receive your package.
Overseas EXPRESS 2-4 days ALL OVER THE WORLD (with tracking code)
40,00 €
UPS Express Saver Delivery in 2-4 working days with a tracking code.
Pick Up From Helsinki
0,00 €
Contact ideas@aidesigninnovations.com to arrange a day and time.
Exchange and return
You can exchange or return the ordered item. In Finland you have 14 working days time to return the goods from the day you have received them. Outside Finland you have 7 working days time to return the goods from the day you have received them. Kindly notice that you will have to pay for the shipping costs for the return package. AIDesign Oy will not refund the original shipping costs unless the item you have received is faulty or damaged.
Items should be returned new, unused and in the same condition as you received them. Returns that are damaged, soiled or altered will not be accepted and will be sent back to the customer. Items should be returned in their original packaging to ensure they are adequately protected in transit. Returns will be processed within 1-3 working days, from the day we have received the returned item.
Please make your exchange item enquiries by email ideas@aidesigninnovations.com or telephone to +358 400 427 876.
How to return the item
1. Fill out the exchange/return form and if possible inform us through ideas@aidesigninnovations.com about the return.
2. Pack the item you want to return carefully and make sure the filled out exchange/return form is inside the package.
3. Send the package to our address AIDesign Oy, Fredrikinkatu 58 C 45, 00100 HELSINKI, Finland and ship it on your own expense.
Refunds
Refunds will be made only to the payment method used for the original payment. Please note that card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through AIDesign Oy. However, you may be able to recover these by contacting your local customs bureau directly.
The web pages where you as a customer insert payment details are secure pages. Most web browsers use symbols to show that you are visiting a secure web page. The personal details given will be only used by AIDesign Oy in order to fulfill your order.
If AIDesign Oy fails to comply with the argument because of unusual adverse circumstances outside of its control due to force majeure such as strikes, civil unrest, war or natural catastrophes, then AIDesign Oy cannot be held responsible.
You must not misuse the website. You must not commit or encourage a criminal offence, transmit or distribute virus or any other material, which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene. You must not hack into service, corrupt data, cause annoyance to other users, send spam or try to affect the performance or functionality of any computer facilities of or accessed through this website.
We cannot guarantee our pictures to display color, proportion and detail with 100 % accuracy. All prices include 24% VAT. For further assistance, please contact our customer service: ideas(at)aidesigninnovations.com, +358 400 427 876.
*****
DEAFMETAL® -verkkokauppa myy tuotteita täysi-ikäisille yksityishenkilöille. Tuotteiden hinnat sisältävät arvonlisäveron. Pidätämme oikeuden hintojen ja toimituskulujen muutoksiin. Oletko tilaamassa mittatilaustuotetta sähköpostitse? Saat tarvittavat tiedot tuotteen toimitusajasta, maksutavasta ja muista yksityiskohdista sähköpostitse.
Kun olemme vastaanottaneet tilauksesi, lähetämme sinulle välittömästi sähköpostilla tilausvahvistuksen, josta näkyvät tilaustietosi. Mikäli et ole vastaanottanut tilausvahvistusta 3 arkipäivän sisällä tilauksestasi tai sinulla on kysyttävää, otathan ystävällisesti meihin yhteyttä sähköpostitse ideas(at)aidesigninnovations.com. Tarkasta aina tilausvahvistuksen sisältö. Tarkasta aina, että paketin sisältö täsmää tilausvahvistuksessa olevien tuotteiden kanssa.
DEAFMETAL® verkkokaupan maksupalveluna toimii Paytrail Finland.
Paytrail on sinulle turvallinen maksutapa. Meillä on Finanssivalvonnan myöntämä maksuhallintalupa. Palvelua ylläpitää Paytrail Finland Oy (y-tunnus 2196606-6) ja Paytrail Finland Oy on osa OP-ryhmää.
Paytrail-maksupalvelu välittää maksusi kauppiaalle. Jos näet Paytrail Finland Oy: n tiliotteessasi tai luottokorttitiliotteessasi, olemme toimittaneet maksusi. Verkkokauppa toimii tuotteiden ja palvelujen markkinoijana ja asiakkaan tuotetoimittajana. Verkkokauppa on vastuussa vähittäiskauppiaan lakisääteisistä ja muista velvoitteista. Jos haluat mainostaa tuotetta tai palauttaa tuotteen, sinun tulee olla suorassa yhteydessä verkkokauppaan, josta tuote on tilattu.
Verkkopankkimaksut
Verkkokaupassamme voit maksaa kaikkien seuraavien suomalaisten pankkien maksupainikkeilla; Aktia, Danske Bank, Handelsbank, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki ja Ålandsbanken.
Tilisi maksunsaajana Paytrail Finland Oy näyttää maksusi verkkokaupalle. Verkkokaupasta sinut ohjataan suoraan pankkiin suorittamaan maksu turvallisesti. Paytrail Finland tarjoaa myös mahdollisuuden maksaa pankkisiirtolomakkeella
Luottokorttimaksut
Voit maksaa verkossa Visa, Visa Debit, Visa Electron, MasterCard ja Debit MasterCard korteilla. Verkossa käytetään Visa- ja MasterCard SecureCode -todennuspalveluita. Kassa näkyy maksunsaajana korttimaksulla ja välittää asiakkaan maksaman maksukorttimaksun suoraan kauppiaalle. Korttimaksut turvataan suojatulla maksulomakkeella, eikä maksukorttitietoja tallenneta verkkokauppajärjestelmiin.
Mobiilimaksu
Mobiilimaksusovellukset Pivo, MobilePay ja Masterpass ovat palvelupohjaisia palvelusovelluksia, joilla voit maksaa verkkokaupoista joko pankkitilinä tai korttimaksuna hyväksymällä maksun kyseisessä sovelluksessa. Lisäksi voit suorittaa siirtomaksut niin, että maksu voidaan hyväksyä missä tahansa maksun siirtämistä tukevassa sovelluksessa.
MobilePay Maksuehdot ovat saatavilla MobilePayn verkkosivuilla: mobilepay.fi/fi-fi/Pages/faq.aspx
Toimitusaika ja hinta vaihtelevat maittain. Mikäli tilauksesi käsittely viivästyy, ilmoitamme asiasta sinulle. Huomaathan, että myyntijakson aikana toimitusajat voivat ylittää arvioidun ajan.
Posti Finland 2-5 päivää (ei seurantatunnusta)
3,90 €
Tilaus toimitetaan kotiosoitteeseesi 2-5 arkipäivän kuluessa.
Maailmanlaajuinen ASENDIA 5-21 päivää (seurantatunnuksella)
7,90 € / $8
Tilaus suoraan postilaatikkoosi tai lähimpään noutopisteeseen. Arvioitu toimitusaika on 5-21 arkipäivää. Tilaukset lähetetään joka tiistai.
Posti Eurooppa, EU & UK 5-8 päivää (ei seurantatunnusta)
4,90 €
Posti kotiisi tai lähimpään noutopisteeseen. Tilaus toimitetaan 3-7 työpäivän kuluessa. UK-asiakkaat huomioikaa, että Brexit aiheuttaa viivästyksiä.
Posti Eurooppa, EU & UK 3-7 päivää (seurantatunnuksella)
16,90 €
Postitse kotiin tai lähimpään noutopisteeseen. Tilaus toimitetaan 3-7 työpäivän kuluessa. UK-asiakkaat huomioikaa, että Brexit aiheuttaa viivästyksiä.
Overseas 4-8 päivää EUROOPPA / USA / KANADA / ISLANTI (seurantatunnuksella)
25,00 €
UPS Express Delivery 4-8 arkipäivän kuluessa seurantakoodilla. Tämä toimitustapa on alueellisesti ohjeellinen ja sisältää myös muita kuin tässä mainittuja alueita.
Maailmanlaajuinen EXPRESS 2-4 päivää KAIKKIALLE (seurantatunnuksella)
40,00 €
UPS Express Saver -toimitus 2-4 työpäivän kuluessa seurantakoodilla.
Nouto Helsingistä (tilaukset ja tilauslisäykset)
0,00 €
Ota yhteyttä ideas@aidesigninnovations.com sopiaksesi päivästä ja kellonajasta.
Huomaathan; Euroopan unionin ulkopuolella olet vastuussa kaikista tuontitulleista, tulleista ja paikallisista myyntiveroista, jotka peritään maassa, jossa asut. Näiden maksaminen on välttämätöntä tilauksen vapauttamiseksi tullista maahan saavuttaessa.
AIDesign Oy tai DEAFMETAL® eivät ole vastuussa kuljetusyrityksen aiheuttamista vahingoista tai tavaroiden menetyksistä.
Vaihto ja palautus
Voit vaihtaa tai palauttaa tilatun tuotteen. Suomessa sinulla on 14 työpäivää aikaa palauttaa tuote siitä päivästä laskien, kun olet vastaanottanut sen. Suomen ulkopuolella sinulla on 7 työpäivää aikaa palauttaa tuote siitä päivästä laskien, kun olet vastaanottanut sen. Huomaathan, että sinun on maksettava palautuspaketin toimituskulut. AIDesign Oy ei korvaa alkuperäisiä toimituskuluja, ellei vastaanottamasi tuote ole viallinen tai vahingoittunut.
Tuotteet tulee palauttaa uusina, käyttämättöminä ja samassa kunnossa kuin sait ne. Palautuksia, jotka ovat vahingoittuneet, likaantuneet tai muuttuneet, ei hyväksytä ja ne lähetetään takaisin asiakkaalle. Tuote tulee palauttaa alkuperäisessä pakkauksessaan sen varmistamiseksi, että se on riittävän suojattu kuljetuksen aikana. Palautukset käsitellään 1-3 työpäivän kuluessa päivästä, jona olemme vastaanottaneet palautetun tuotteen.Please make your exchange item enquiries by email ideas@aidesigninnovations.com or telephone to +358 400 427 876.
Kuinka palauttaa tuote
1. Täytä vaihto- / palautuslomake ja ilmoita meille mahdollisuuksien mukaan palautuksesta osoitteeseen ideas@aidesigninnovations.com.
2. Pakkaa palautettava tuote huolellisesti ja varmista, että täytetty vaihto- / palautuslomake on pakkauksen sisällä.
3. Lähetä paketti osoitteeseen AIDesign Oy, Fredrikinkatu 58 C 45, 00100 HELSINKI, ja lähetä se omalla kustannuksellasi.
Palautukset
Palautukset suoritetaan vain alkuperäiseen maksuun käytetylle maksutavalle. Huomaa, että hyvityksen näkyminen kortillasi saattaa kestää jopa 10 arkipäivää riippuen käsittelyajasta. Tämä voi vaihdella suuresti kortin myöntäjien välillä, emmekä valitettavasti pysty vaikuttamaan asiaan.
Jos tilauksesi on lähetetty määränpäähän EU:n sisällä, kaikki myyntiverot palautetaan. EU:n ulkopuolella tulleja ja myyntiveroja ei palauteta AIDesign Oy:n kautta. Voit kuitenkin palauttaa ne ottamalla yhteyttä suoraan paikalliseen tullitoimistoon.
Verkkosivut, joihin asiakkaana lisätään maksutiedot, ovat suojattuja sivuja. Useimmat verkkoselaimet käyttävät symboleja osoittamaan, että vierailet suojatulla verkkosivulla. Annettuja henkilötietoja käyttää AIDesign Oy vain tilauksesi täyttämiseen.
Jos AIDesign Oy ei kykene noudattamaan ehtoja epätavallisten epäsuotuisien olosuhteiden, kuten lakkojen, maan sisäisten levottomuuksien, sodan, luonnonkatastrofien tai muiden ylivoimaisten esteiden, jotka eivät ole sen hallinnassa takia, ei AIDesign Oy: tä voida pitää vastuussa.
Et saa käyttää verkkosivustoa väärin. Et saa tehdä tai kannustaa rikokseen, välittää tai levittää virusta tai muuta materiaalia, joka on haitallista, teknisesti haitallista, luottamuksen vastaisesti tai millään tavalla loukkaavaa tai säälimätöntä. Et saa hakkeroida palveluja, vioittaa tietoja, ärsyttää muita käyttäjiä, lähettää roskapostia tai yrittää vaikuttaa minkä tahansa tämän verkkosivuston tietokonepalvelun suorituskykyyn tai toimintaan.
Emme voi taata, että kuvamme näyttävät värejä, osuuksia ja yksityiskohtia 100% tarkkuudella. Kaikki hinnat sisältävät 24% arvonlisäveron. Mikäli tarvitset neuvoa tai tietoa, ota yhteyttä sähköpostilla ideas (at) aidesigninnovations.com tai puhelimella 0400 427 876.